At Your Service

This week I will be taking a short break from discussing wine to address a recent piece that was published in the New York Times concerning the service industry.

On Sept. 17, Phoebe Damrosch published an op-ed lamenting the poor quality of service in the American (specifically New York City) table waiting industry. As a food service professional, and on behalf of every waiter I know, I am responding with my own lamentation—not concerning the declining performance of New York City waiters, but the poor behavior of restaurant guests, and how this trend has worsened significantly in the last decade. Read more

November 11, 2009 | Filed Under Dining, The Penniless Epicure | 3 Comments 

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